Track Your Order

How do I check the status of my order? 

Once your order has been shipped, you will receive an email notification from us, which will include a tracking number that you can then use to check its current status. Please allow up to 7 days for the tracking information to become available.

Got your tracking number? You can track the status of your order here, just click on the link! 🙂 

What if I am out when my order arrives?

If you were out when your delivery arrived, don't panic! Depending on your allocated shipping carrier, they will either drop a card through your letterbox with instructions on what to do, or alternatively an email will be sent to you. You can also use your tracking number to review your order status.

My order hasn't arrived yet, what should I do?

If you haven’t received your order within 60 days of receiving your shipping confirmation email, please contact us at info@curiouslykawaii.co.uk with your name and order number, and we will investigate. Rest assured, we always aim to respond to emails within 48-72 hours or less.